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Eastleigh House, Upper Market Street, Eastleigh, SO50 9YN

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Privacy Policy

This notice sets out how Eastleigh Borough Council (EBC) uses and protects any information that you give in relation to enquiries or registration of interest in any of the properties marketed by eastbrooke homes.

Eastleigh Borough Council (EBC) is committed to protecting and respecting the privacy of your personal data. As a registered Data Controller (Reg. no. Z7118863) we comply with the General Data Protection Regulations 2018 (GDPR). Our full privacy notice can be found at www.eastleigh.gov.uk/privacy.

Why do we need your personal information?

Category of personal data we may request includes: Purpose of requesting information:
Home Tenant/Buyer

  • Name
  • Address
  • Contact details (telephone number, email address etc.)
  • Type of residential property that you are interested in renting/purchasing
  • How you come to know about eastbrooke homes
  • To build a database of potential residential tenants and the type of properties required
  • To provide marketing information to potential residential tenants/purchasers when homes become available through eastbrooke homes.
  • To manage our relationship with prospective tenants/purchasers.
Who we may share your data with includes but is not limited to:
  • Property Agents
  • Internal and External Auditors
  • Communications and Marketing
Lawful basis for using your personal data: Article 6.1(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose
Lawful basis for using your special personal data N/A

Who we might share your information with

Your personal information will be treated as confidential, but it may be shared with other Council services in order to provide services, ensure our records are accurate and up-to-date and improve the standard of the services we deliver. It may also be shared with external organisations involved in delivering services on our behalf. We will only use your information in ways which are permitted by the General Data Protection Regulation and the UK Data Protection law.

We may use your personal data for marketing products or services.

In the course of conducting our business, we may from time to time conduct voluntary surveys to collect information about how our services are performing, what improvements we could make and other information about the demographics and make-up of the borough. Only statistical information is ever shared, used or analysed from these surveys.

How long we keep your data

We retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements, or to fulfil statutory obligations. Full information regarding retention periods for the different types of data can be found on our website in our retention and disposal schedule.

Data Protection Officer

If you wish to ask us anything about data protection, ask for a copy of your data or you have a complaint about how we have used or looked after your data, you can contact our Data Protection Officer at:

Data Protection Officer Eastleigh Borough Council
Eastleigh House
Upper Market Street
Eastleigh SO50 9YN
Email: DP@eastleigh.gov.uk

For more information on Data Protection in general, or if you wish to make a complaint relating to how your personal data has been used, please contact:

The Office of the Information Commissioner Wycliffe House Water Lane Wilmslow Cheshire SK9 5AX
Website: www.ico.org.uk
Email: casework@ico.org.uk